The franchisor has to assist the franchisee to implement the know-how properly.
To this end, the franchisor generally undertakes to visit the franchisee premises at a frequency freely determined according to need.
Visits are generally made every six months.
During these visits, franchisor and franchisee review the franchisee’s operations, business performance and any problems encountered.
The franchisor also checks that the franchisee is operating his business in accordance with the network’s standards and norms.
The costs of these visits may be covered by the franchisor, or re-invoice to the franchisee.